RIDICA Surpass X6 Treadmill

Frequently Asked Question:

Q1. Why choose us?

1. Import Products: We are importing our products from abroad and we assure that we have the best price that we can offer.
2. Customer Service: All inquiries will be prioritized and assisted properly by our representative.
3. High Quality Products: In terms of quality, we guarantee that we have satisfied customer review on our Facebook Page.
4. Shipment: We assure that we give our best to deliver your order on time and update you from time to time when we encounter delays.

Q2. What’s the delivery lead time?

1. Metro Manila 
   • 2 – 6 working days upon receiving proof of payment through our logistic partners.
   • Next day or within the day delivery has an additional charge that will be shoulder by customer.
2. Provinces
   • 6 – 10 working days upon receiving proof of payment through our logistic partners.

Q2. What’s the mode of payment?

• Bank transfer
  • BPI
  • BDO

• E-Wallet
  • G-cash
  • Paymaya

Q3. Can we re-brand your products?

• Yes, for wholesale and seller purchase we allow re-brand products for business purposes.

Q4. What are your terms of warranty Service?

• We give 7 days replacement  and 1 year service warranty on parts but negligence by customer is not cover of the warranty